Ten Questions with Bob Kress
of Accenture
May 27, 2009
Bucking the notion that IT should operate quietly in the background, Bob Kress has worked to raise IT's profile within his organization. In fact, they've been so successful in cutting costs, improving efficiency, and increasing customer satisfaction, IT is considered a model for how all of Accenture's business functions are run.
His underlying objective is for his customers to become high performers as a result of the products and services he provides, and they are. What's his secret? Organizational discipline in the form of accountability, scrutiny, and realism.
Can other companies imitate Accenture's success? Bob Kress says they can.
See the full 10 Questions interview with Bob Kress here.
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copyright 2009 - jeff cerny
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