Bending the failed expectations curve:
Ten Questions with
NetIQ's Jay Gardner
Ten Questions with
NetIQ's Jay Gardner
February 1, 2011
Over three decades, Jay Gardner has worked his way up through positions at IBM, BMC Software, and now leads NetIQ as president of the business unit. He was named as a finalist for the Gartner CIO Choice Award and recognized by Computerworld as one of its Premier
100 IT Leaders.
Over three decades, Jay Gardner has worked his way up through positions at IBM, BMC Software, and now leads NetIQ as president of the business unit. He was named as a finalist for the Gartner CIO Choice Award and recognized by Computerworld as one of its Premier
100 IT Leaders.
Jay believes there is no shortage of challenges when it comes to IT management and the steady stream of new developments every year. The decline in incremental benefits, he says, is a result of the plateau in the adoption curve that leads to failed expectations.
"The failed expectations curve is really a financial picture of the business case where the Y-axis is value and the X-axis is time... There is going to be a certain amount of deterioration in the value, or at least a diminishing gain, as the adoption curve levels off and you go from the value of implementing to the value of maintaining and improving... it often comes down to the talent in the organization that makes things happen..."
NetIQ was purchased by Attachmate five years ago for just under $500 million. The part of the business space NetIQ fills for this company that is the "bridge between open source and proprietary software" is in enterprise IT management - specifically, security & compliance, identity & access, and performance & availability."The failed expectations curve is really a financial picture of the business case where the Y-axis is value and the X-axis is time... There is going to be a certain amount of deterioration in the value, or at least a diminishing gain, as the adoption curve levels off and you go from the value of implementing to the value of maintaining and improving... it often comes down to the talent in the organization that makes things happen..."
Read the full 10 Questions interview with Jay Gardner here.
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copyright 2011 - jeff cerny
copyright 2011 - jeff cerny
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